If you'd like to make a comment or file a complaint, there are four ways to do so:
1. Complete this online form 2. Complete a Patient/Client Comment Form at any STIHC front desk (at any of our facilities) 3. Write to us at: STIHC Quality and Safety PO BOX 410 Neah Bay, WA 98357 4. Call the Quality and Safety Manager, Elizabeth Buckingham, at 360-640-2518. What to expect next: If you've asked for follow-up and provided contact information, we will respond within 15 business days. If you have an urgent medical concern related to your comment or complaint, please call a medical provider (STIHC Medical Clinic is 360-645-2441 during regular business hours). If you're experiencing a medical emergency call 911. Thank you for taking the time to help us improve our services! |
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Our Mission is to build positive, compassionate and effective partnerships with all STIHC patients, community members, guests and employees, and through these partnerships to provide excellent healthcare and wellness services.
Our Vision is that all members of the Makah Nation and the community of Neah Bay are healthy and thriving in wellness |